Delivery Information

We deliver to all areas across Egypt.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Home Delivery Options

• Same day delivery - Order before 10AM and receive same day delivery. Delivery charge is EGP 149.
  Please note that some areas are not eligible for same day delivery. All eligible areas will be presented at checkout.
• Standard delivery - Delivery charge is EGP 99, or free on orders above EGP 999. Delivered within 1-5 days.

Click & Collect

• Order your product online and pick it up in store.

Safety Measures

We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

Standard delivery is available within:

• Metropolitan
  • Cairo and Giza
• Alexandria
  
  • Alexandria
• Suez Canal
  
  • Port Said
  • Ismailia
  • Suez
• Delta
  

   

  • Qaliyobiya
  • Minoufiya
  • Sharqiya
  • Gharbiya
  • Daqahliya
  • Behaira
  • Damietta
  • Kafr-e-Sheikh
• Central Egypt
  

   

  • Fayoum
  • Beni Suef
  • Miniya
  • Assiut
  • Sohag
• Upper Egypt
  

   

  • Qena
  • Luxor
  • Aswan
• Touristique
  

   

  • Red Sea
  • South Sinai
  • North Coast
  • Matrouh
• Remote Areas
  

   

  • New Valley
  • North Sinai
  • Abu Simbel
  • Marsa Alam
  • Salloum
  • Halayeb
  • Shlateen

Payment Options

Credit/Debit Cards

We accept payments through local & international credit/debits cards such as VISA & Mastercard.

Cash on Delivery

The cash-on-delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000. The cash-on-delivery option is available for surcharge of EGP 35.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 02-24803822.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be canceled and any payments made will be refunded to the card used for the purchase.

For more information, please visit our FAQ's page.