Delivery Information

We deliver to all areas across Egypt.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

  • Home Delivery – Delivery charge is EGP 99, or free on orders above EGP 399. Delivered within 1-5 days.

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

Standard delivery is available within:

Cash on Delivery

The cash-on-delivery option is limited to a maximum of EGP 17,000 per order. We offer alternative payment options through debit/credit cards for orders above EGP 17,000. The cash-on-delivery option is available for surcharge of EGP 35.

Click & Collect

Click & Collect is available on all items.

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 02-24803822.

Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be canceled and any payments made will be refunded to the card used for the purchase.

For more information, please visit our FAQ's page.